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Square Design Summit – The Designer Diplomat: Turning Sticky Client Situations into Smooth Projects


I’m SO excited to speak at the Square Design Summit this year!

The Square Design Summit is a free 3-day event specifically for Squarespace designers. You’ll walk away with practical strategies to build a web design business that truly lights you up.

  • Day 1: Refine Your Design Skills

  • Day 2: Build a Better Business — my session

  • Day 3: Master Your Marketing

Join me for my session, “The Designer Diplomat: Turning Sticky Client Situations into Smooth Projects”

Challenging web design client situations are inevitable—but they don't have to derail your projects. We'll cover how to navigate sticky situations with empathy, strong policies, and proactive solutions. You’ll learn how to handle:

  • Ghosting

  • Clients asking for “bad edits”

  • Scope creep

We’ll talk about what to do when these challenges arise and how to prevent them altogether. Stop seething over “difficult clients,” and gain the confidence to keep your projects running smoothly!

Some other topics you won't want to miss:

  • The Accessibility Mindset: How to Design Websites That Work for Everyone

  • 6 Steps to Seamless Client Off-Boarding

  • Productised Services: Simplify, Sell, Streamline

  • How to Design Your First Squarespace Template

  • Creating Client Success Stories That Convert

  • Marketing Without Social Media

  • Navigating eCommerce Projects as a Squarespace Designer

  • Maybe You Don't Need to Earn $10k per Month

If you want to go deeper, you’ll also have the option to upgrade to the All-Access Pass, which includes lifetime access to all presentations plus $1,000+ in bonus courses, templates, and tools from the speakers.

Summit dates:

  • October 15-17, 2025

  • My presentation: Thursday, October 17

  • All presentations will go live at 10am EST and be available for 24 hours with a free ticket. For lifetime access, grab the All-Access Pass!

 

*When you use my affiliate link to get your free ticket and optionally choose to upgrade your ticket, I may earn a small commission which allows me to continue creating free content for you, like this Summit presentation! Thanks in advance for using my affiliate link!

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