free resource: Scripts + wording templates to get client website content on time
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Thanks for attending “Content, Please! How to Get Website Content from Clients on Time” at the Square Design Summit!
This guide includes the exact wording for the scripts and email templates we talked about to ensure clients send their finalized website content on time. No more website projects dragging out for months!
Download The free scripts + templates:
Want to prevent more difficult client situations?!
Get my guide to setting up an “Our Pledge” page* for your Welcome/Onboarding Packet, including the scripts for exactly what to say to explain your policies kindly and firmly.
There are some super important policies you need your web design clients to adhere to.
Things like:
Turning in their finalized website content (text and photos) by a certain date
Sending design feedback in a timely manner
Not asking random family members and friends for design feedback
Not uploading your design proofs to AI, or using AI to generate design feedback
And despite outlining these things in your contract, your clients are still missing them or totally forgetting about them. Then, when a client breaks one of these boundaries, you’re in that awkward situation of not knowing how to enforce it without sounding like a jerk.
Well, what if they never broke these boundaries?
By communicating these things super clearly and up-front, you can significantly reduce the chances of your clients doing the things you don’t want them to do.
Enter: the “Our Pledge” page in your Welcome Packet.
I’ve been including the “Our Pledge” page in my Welcome Packet for years. Ever since I started walking my clients through these policies on this page, I haven’t had a website project get delayed or a client miss a deadline.
This guide includes exactly what policies to put on your “Our Pledge” page, and the exact scripts for how to verbally explain them to your clients, so that you can state your boundaries firmly and kindly at the same time, without sounding awkward, and while maintaining a positive relationship with your clients.
*Note: this resource is included if you have the All-Access Pass for the Summit!
There are some super important policies you need your web design clients to adhere to.
Things like:
Turning in their finalized website content (text and photos) by a certain date
Sending design feedback in a timely manner
Not asking random family members and friends for design feedback
Not uploading your design proofs to AI, or using AI to generate design feedback
And despite outlining these things in your contract, your clients are still missing them or totally forgetting about them. Then, when a client breaks one of these boundaries, you’re in that awkward situation of not knowing how to enforce it without sounding like a jerk.
Well, what if they never broke these boundaries?
By communicating these things super clearly and up-front, you can significantly reduce the chances of your clients doing the things you don’t want them to do.
Enter: the “Our Pledge” page in your Welcome Packet.
I’ve been including the “Our Pledge” page in my Welcome Packet for years. Ever since I started walking my clients through these policies on this page, I haven’t had a website project get delayed or a client miss a deadline.
This guide includes exactly what policies to put on your “Our Pledge” page, and the exact scripts for how to verbally explain them to your clients, so that you can state your boundaries firmly and kindly at the same time, without sounding awkward, and while maintaining a positive relationship with your clients.
*Note: this resource is included if you have the All-Access Pass for the Summit!