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the-our-pledge-guide-cover.jpg

"Our Pledge" Page for Welcome Packet: Set Important Boundaries Smoothly

$14.00

There are some super important policies you need your web design clients to adhere to.

Things like:

  • Turning in their finalized website content (text and photos) by a certain date

  • Sending design feedback in a timely manner

  • Not asking random family members and friends for design feedback

  • Not uploading your design proofs to AI, or using AI to generate design feedback

And despite outlining these things in your contract, your clients are still missing them or totally forgetting about them. Then, when a client breaks one of these boundaries, you’re in that awkward situation of not knowing how to enforce it without sounding like a jerk.

Well, what if they never broke these boundaries?

By communicating these things super clearly and up-front, you can significantly reduce the chances of your clients doing the things you don’t want them to do.

Enter: the “Our Pledge” page in your Welcome Packet.

I’ve been including the “Our Pledge” page in my Welcome Packet for years. Ever since I started walking my clients through these policies on this page, I haven’t had a website project get delayed or a client miss a deadline.

This guide includes exactly what policies to put on your “Our Pledge” page, and the exact scripts for how to verbally explain them to your clients, so that you can state your boundaries firmly and kindly at the same time, without sounding awkward, and while maintaining a positive relationship with your clients.

There are some super important policies you need your web design clients to adhere to.

Things like:

  • Turning in their finalized website content (text and photos) by a certain date

  • Sending design feedback in a timely manner

  • Not asking random family members and friends for design feedback

  • Not uploading your design proofs to AI, or using AI to generate design feedback

And despite outlining these things in your contract, your clients are still missing them or totally forgetting about them. Then, when a client breaks one of these boundaries, you’re in that awkward situation of not knowing how to enforce it without sounding like a jerk.

Well, what if they never broke these boundaries?

By communicating these things super clearly and up-front, you can significantly reduce the chances of your clients doing the things you don’t want them to do.

Enter: the “Our Pledge” page in your Welcome Packet.

I’ve been including the “Our Pledge” page in my Welcome Packet for years. Ever since I started walking my clients through these policies on this page, I haven’t had a website project get delayed or a client miss a deadline.

This guide includes exactly what policies to put on your “Our Pledge” page, and the exact scripts for how to verbally explain them to your clients, so that you can state your boundaries firmly and kindly at the same time, without sounding awkward, and while maintaining a positive relationship with your clients.